G.N KOKKONIS & SON LTD Privacy Policy
Who we are
We are the G.N KOKKONIS & SON LTD, and owners of the www.kokkonishomes.com.
You can find more information about us, including our full address, on our company website.

What personal data we collect and why we collect it

Comments
When you leave comments on the site we collect the data shown in the comments form, and also your IP address and browser user agent string to help spam detection.
An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Media
If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.
Contact forms
Information submitted through the contact forms on our site are sent to our company email, hosted by Gmail. Google adheres to the EU “Privacy Shield” policy and you can find more information about this here.
While we keep these submissions for customer service purposes they are never used for marketing purposes or shared with third parties.

Cookies
Our site uses the following cookies:
• Google Analytics cookies – these are set for monitoring and tracking visitors behavior on the site.
• WordPress logged-in cookies – these are used by WordPress to authenticate logged-in visitors, password authentication and user verification.
• WPML cookies – these are used by our WPML plugin to identify the preferred user’s language as our site is multilingual.
• W3 Total Cache cookies – these are used by W3 Total Cache plugin to monitor referrer and user identification for caching purposes.
• WP Polls cookies – these are used by WP Polls plugin to provide proper polls functionality based on user identification.
• ICL-MPP Affiliate cookies – this is used by our system to monitor and identify affiliates for the purpose of performance monitoring and payments.
• Toolset plugin cookies – this is used by our Toolset plugin (Toolset Types, Module Manager, and Toolset Forms) to properly provide functionality based on user status.
• WP Postratings cookies – this is used by the WP Post rating plugin to provide proper rating functionality based on user status.

Embedded content from other websites
Articles on this site may include embedded content, like YouTube videos, for example. Embedded content from other websites behaves in the exact same way as if you visited the other website.
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged-in to that website.

Analytics
In addition to Google Analytics, we are using the following statistics on our site for performance and monitoring:
• Affiliate performance statistics – statistics regarding our affiliates
• Installer statistics – statistics regarding the number of plugin installations of our products in clients, also includes the site info like PHP version, WordPress version used, etc.
• Support statistics – statistics regarding our supporters and clients about how many tickets created, resolved, pending, etc.
• WooCommerce statistics – statistics regarding our sales, conversion rates, refunds, etc.
• Reference sites statistics – statistics regarding our clients reference sites installation.
• Compatibility plugin statistics – statistics regarding our clients compatible/incompatible themes/plugins with our products.

Chat

We use chat with a third party company which is under The General Data Protection Regulation (GDPR). You can read their Terms and Conditions and Privacy Policy documents. They are now more customer-friendly and they address the data regulations introduced by the GDPR.

Who we share your data with
We don’t share your data with third-parties in a way as to reveal any of your personal information like email, name, etc. However, some data is transferred and/or stored with third-party services we use, like cloud-based services and payment processors. This is done as a way to provide you with a better overall service and user experience.
Here are the services we use to make our own service better for you:
• Active Trail – we store our client contact details for newsletters, announcements, and usability testing invite purposes. They can opt-out of these at any time.
• PayPal – we use Paypal as one of our payment processor. During checkout, a client will provide login information and credit card info. This information is processed directly within this gateway payment and we do not save it on our sites.

Who can see my personal information
If you are not a registered client in our site, there is no personal information we have or can see about you.
If you are a client with an account, your personal information can be accessed by:
• Our System administrator
• Our website supporters when they need to (in order to provide support) get the information about the client accounts and access.

How long we retain your data
When you submit a support ticket or a comment, its metadata is retained until (if) you tell us to remove it. We use this data so that we can recognize you and approve your comments automatically instead of holding them for moderation.
If you register on our website, we also store the personal information you provide in your user profile. You can see, edit, or delete your personal information at any time (except changing your username). Website administrators can also see and edit that information.

How we protect your data and what data breach procedures we have in place
We protect customer data with the following site features:
• We are entirely using SSL/HTTPS throughout all our sites. This encrypts our user communications with the servers so personal identifiable information is never captured by third parties without authorization.
• Databases are sanitized (actual user personal details are removed) before deploying to development or testing environment.
In case of a data breach, System administrators will immediately go through affected users and will attempt to reset passwords if needed after informing the user.
What rights you have over your data
If you have an account on this site or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us.
You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes. In short, we cannot erase data that is vital to you being our customer (i.e. basic account information like an email address).

Terms of Service
1. Terms
By accessing the website at https://www.kokkonishomes.com, you are agreeing to be bound by these terms of service, all applicable laws and regulations, and agree that you are responsible for compliance with any applicable local laws. If you do not agree with any of these terms, you are prohibited from using or accessing this site. The materials contained in this website are protected by applicable copyright and trademark law.

2. Use License
Permission is granted to temporarily download one copy of the materials (information or software) on G.N KOKKONIS & SON LTD’s website for personal, non-commercial transitory viewing only. This is the grant of a license, not a transfer of title, and under this license you may not:
modify or copy the materials;
use the materials for any commercial purpose, or for any public display (commercial or non-commercial);
attempt to decompile or reverse engineer any software contained on G.N KOKKONIS & SON LTD’s website;
remove any copyright or other proprietary notations from the materials; or
transfer the materials to another person or “mirror” the materials on any other server.
This license shall automatically terminate if you violate any of these restrictions and may be terminated by G.N KOKKONIS & SON LTD at any time. Upon terminating your viewing of these materials or upon the termination of this license, you must destroy any downloaded materials in your possession whether in electronic or printed format.

3. Disclaimer
The materials on G.N KOKKONIS & SON LTD’s website are provided on an ‘as is’ basis. G.N KOKKONIS & SON LTD makes no warranties, expressed or implied, and hereby disclaims and negates all other warranties including, without limitation, implied warranties or conditions of merchantability, fitness for a particular purpose, or non-infringement of intellectual property or other violation of rights.
Further, G.N KOKKONIS & SON LTD does not warrant or make any representations concerning the accuracy, likely results, or reliability of the use of the materials on its website or otherwise relating to such materials or on any sites linked to this site.

4. Limitations
In no event shall G.N KOKKONIS & SON LTD or its suppliers be liable for any damages (including, without limitation, damages for loss of data or profit, or due to business interruption) arising out of the use or inability to use the materials on G.N KOKKONIS & SON LTD’s website, even if G.N KOKKONIS & SON LTD or a G.N KOKKONIS & SON LTD authorized representative has been notified orally or in writing of the possibility of such damage. Because some jurisdictions do not allow limitations on implied warranties, or limitations of liability for consequential or incidental damages, these limitations may not apply to you.

5. Accuracy of materials
The materials appearing on G.N KOKKONIS & SON LTD’s website could include technical, typographical, or photographic errors. G.N KOKKONIS & SON LTD does not warrant that any of the materials on its website are accurate, complete or current. G.N KOKKONIS & SON LTD may make changes to the materials contained on its website at any time without notice. However G.N KOKKONIS & SON LTD does not make any commitment to update the materials.

6. Links
G.N KOKKONIS & SON LTD has not reviewed all of the sites linked to its website and is not responsible for the contents of any such linked site. The inclusion of any link does not imply endorsement by G.N KOKKONIS & SON LTD of the site. Use of any such linked website is at the user’s own risk.

7. Modifications
G.N KOKKONIS & SON LTD may revise these terms of service for its website at any time without notice. By using this website you are agreeing to be bound by the then current version of these terms of service.

8. Governing Law
These terms and conditions are governed by and construed in accordance with the laws of P. O. Box 51928 CY-3509, Limassol – Cyprus and you irrevocably submit to the exclusive jurisdiction of the courts in that State or location.

Privacy Policy
Your privacy is important to us.

It is G.N KOKKONIS & SON LTD’s policy to respect your privacy regarding any information we may collect while operating our website. Accordingly, we have developed this privacy policy in order for you to understand how we collect, use, communicate, disclose and otherwise make use of personal information. We have outlined our privacy policy below.

We will collect personal information by lawful and fair means and, where appropriate, with the knowledge or consent of the individual concerned.
Before or at the time of collecting personal information, we will identify the purposes for which information is being collected.
We will collect and use personal information solely for fulfilling those purposes specified by us and for other ancillary purposes, unless we obtain the consent of the individual concerned or as required by law.
Personal data should be relevant to the purposes for which it is to be used, and, to the extent necessary for those purposes, should be accurate, complete, and up-to-date.
We will protect personal information by using reasonable security safeguards against loss or theft, as well as unauthorized access, disclosure, copying, use or modification.
We will make readily available to customers information about our policies and practices relating to the management of personal information.
We will only retain personal information for as long as necessary for the fulfilment of those purposes.
We are committed to conducting our business in accordance with these principles in order to ensure that the confidentiality of personal information is protected and maintained. G.N KOKKONIS & SON LTD may change this privacy policy from time to time at G.N KOKKONIS & SON LTD’s sole discretion.